About the Department

Your Family's Health Partner for Life

The Family Medicine and General Practice Department at New Healing Stream Specialist Hospital is your first and most trusted point of healthcare contact. Our experienced family physicians provide holistic, continuous care that addresses the physical, emotional, and social dimensions of health for every individual and family we serve.

Unlike a specialist who focuses on one organ or system, a family doctor takes a whole-person approach — knowing your medical history, your family background, your lifestyle, and your concerns. This allows us to deliver personalised care that is both thorough and deeply human.

Whole-Person Care

We treat you as a complete person — not just a set of symptoms — addressing physical, emotional, and social health.

Preventive Focus

We believe the best healthcare stops illness before it starts — through regular screenings, immunisations, and lifestyle support.

Continuity of Care

We build long-term relationships with our patients, tracking your health journey over time to provide the best outcomes.

Family Medicine clinic and consulting rooms at New Healing Stream Specialist Hospital

Our Family Medicine Unit — providing comprehensive and continuous healthcare for individuals and families

What We Offer

Our Family Medicine Services

From your child's first immunisation to managing a parent's chronic condition, we are equipped and ready to help at every life stage.

Preventive Care & Health Screenings Routine check-ups, blood pressure monitoring, blood sugar testing, cholesterol screening, and cancer risk assessments.
Diagnosis & Treatment of Acute Illness Assessment and management of fevers, infections, respiratory illnesses, skin conditions, and other common ailments.
Chronic Disease Management Long-term management of hypertension, type 2 diabetes, asthma, arthritis, and other ongoing conditions.
Paediatric & Adolescent Consultations Growth monitoring, developmental assessments, immunisations, and school/sports medicals for children and teens.
Geriatric Care Dedicated care for elderly patients addressing multiple health concerns, medication management, and fall prevention.
Lifestyle Counselling & Wellness Evidence-based guidance on nutrition, weight management, physical activity, smoking cessation, and stress management.
Medication Management Prescription review, medication reconciliation, and counselling to ensure patients understand and adhere to treatment plans.
Specialist Referral Coordination Seamless referral to our cardiology, neurology, ophthalmology, gynaecology, and other specialist departments when needed.
Family Medicine consultation at New Healing Stream Specialist Hospital

Our family physicians deliver personalized primary care, preventive screenings, and wellness counseling

Conditions We Treat

Common Conditions We Manage

Our family doctors are trained to diagnose and manage a broad spectrum of conditions across all age groups. These include:

Hypertension Type 2 Diabetes Respiratory Infections Fever & Malaria Asthma Typhoid Fever Skin Conditions Urinary Tract Infections Anaemia Arthritis & Joint Pain Obesity & Weight Issues Gastrointestinal Disorders Anxiety & Mild Depression Childhood Illnesses Headaches & Migraines Thyroid Disorders
Your Visit

What to Expect at Your Appointment

Whether it is your first visit or a follow-up, here is what a typical Family Medicine consultation looks like at New Healing Stream Specialist Hospital.

1
Check-In & Registration Arrive 10 minutes early to complete registration. Bring your insurance card, HMO letter, or be ready to pay at the point of service. Walk-in patients are always welcome.
2
Nurse Assessment (Triage) A nurse will take your vital signs — blood pressure, pulse, temperature, weight, and oxygen saturation — and document your chief complaint before you see the doctor.
3
Doctor Consultation Your family physician will take a detailed history, examine you thoroughly, and discuss your concerns in a comfortable and private consultation room. No question is too small.
4
Investigations (if needed) If blood tests, urine analysis, X-rays, or ultrasound scans are required, you will be referred to our in-house laboratory and radiology departments for same-day or next-day results.
5
Treatment Plan & Follow-Up Your doctor will explain the diagnosis, prescribe medications if needed, and book a follow-up appointment or refer you to a specialist if further care is required.
Common Questions

Frequently Asked Questions

Answers to what our patients ask most often about Family Medicine at New Healing Stream Specialist Hospital.

No referral is needed to see a Family Medicine doctor. We are a walk-in friendly department, and you can also book an appointment in advance by calling us, visiting in person, or using our online booking form. We see patients of all ages without prior referral.
Yes. We encourage families to register together so that a single family doctor builds a comprehensive understanding of your household's health history and dynamics. Continuity of care across family members allows us to identify patterns, risk factors, and hereditary conditions early.
A specialist focuses on a specific organ, system, or disease (e.g., a cardiologist focuses on the heart). A family doctor — or general practitioner — is trained to manage a wide range of health conditions across all body systems and all age groups. Family doctors act as your healthcare navigator, managing most conditions directly and referring to specialists when needed.
Yes. We accept all major HMO and private health insurance plans operating in Nigeria, including NHIA/NHIS. Please bring your insurance card or HMO letter to your appointment. Our insurance desk can assist with pre-authorisation and claims. Visit our Private Health Insurance page for more details.
For most healthy adults, an annual check-up is recommended. Children should be seen more frequently, especially in infancy and early childhood, as per the national immunisation and growth monitoring schedule. If you have a chronic condition such as hypertension or diabetes, your doctor will recommend more frequent visits — typically every 1 to 3 months.
Absolutely. One of the key roles of Family Medicine is to coordinate your access to specialist care within our hospital. After assessing you, your family doctor will write a referral to the appropriate department — such as Cardiology, Neurology, Gynaecology, or Paediatrics — and ensure your records and test results are shared for a smooth, efficient specialist consultation.